RFQ turnaround 24–48h · inbound queries only
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Fanuc alarm 971: NMI OCCURRED IN SLC

PMC/I-O Link alarm · Fanuc Power Mate

What it means

A non-maskable interrupt was generated because the serial link controller (SLC) driving the I/O Link detected a disconnection or fatal link error. In practical terms the I/O Link dropped out mid-operation: a slave lost power, a link cable opened, or the link transceiver failed. All PMC I/O over the affected line stops.

Likely causes

  • I/O Link slave powered down or 24V supply to it lost
  • Open, shorted or unplugged I/O Link cable (JA7B/JD1A chain)
  • Failed I/O Link transceiver on master or slave
  • Excessive link length / missing termination per build rules

Triage note: Trace the I/O Link chain and check every slave's power LED; the last unit still answering is next to the break.

Replacement parts

We supply the following units for this alarm — tested, warranty-backed:

  • I/O Link cable (fibre or twisted pair per installation)

    i-o-unit · Common cause

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  • Affected I/O Unit (e.g. A03B-08xx / Operator panel I/O)

    i-o-unit · Common cause

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Need the part urgently?

Send us alarm 971 with your machine details — typical RFQ turnaround is 24–48h.

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