RFQ turnaround 24–48h · inbound queries only
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Siemens alarm 25000: Axis %1 hardware fault of active encoder

SINUMERIK axis alarm (encoder hardware) · Siemens 840D/810D powerline

What it means

Encoder signals missing, out of phase or shorted - active position feedback declared unusable.

Likely causes

  • encoder failure (crash damage, bearing wear, contamination)
  • measuring-system cable short/open, esp. in drag chains
  • DRIVE-CLiQ chain instability (on sl) or connector corrosion
  • coolant in encoder connector

Triage note: Clears only with POWER ON; re-reference axis afterwards.

Replacement parts

We supply the following units for this alarm — tested, warranty-backed:

  • 6FX5002-… / 6SL3066-0BA00-…

    measuring/DRIVE-CLiQ cable · Primary suspect

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  • encoder per axis (EnDat absolute / glass scale)

    encoder or linear scale · Primary suspect

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  • 6SL3055-0AA00-… (SMC20/SME)

    DRIVE-CLiQ sensor evaluation module (840D sl) · Common cause

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Need the part urgently?

Send us alarm 25000 with your machine details — typical RFQ turnaround is 24–48h.

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