RFQ turnaround 24–48h · inbound queries only
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Siemens alarm 300604: Axis %1 drive %2 motor encoder is not adjusted

SINUMERIK 840D/810D powerline drive alarm (SIMODRIVE 611D) · SIMODRIVE 611D/611U

What it means

For linear-motor encoders with EnDat interface (e.g. 1FN3), the stored commissioning serial number does not match the connected encoder, so the drive assumes the pair was never commissioned together. The commutation offset must be re-determined and the new encoder's serial number stored.

Likely causes

  • linear encoder exchanged without storing its serial number (MD 1017 startup assistance)
  • commutation angle offset MD 1016 never adapted to this encoder/motor pair
  • boot files saved before completing identification

Triage note: Procedure: measure/set MD 1016 via rotor position identification (MD 1017 = 1), then MD 1017 = -1 to store serial number, save boot files, NCK reset.

Replacement parts

We supply the following units for this alarm — tested, warranty-backed:

Need the part urgently?

Send us alarm 300604 with your machine details — typical RFQ turnaround is 24–48h.

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