RFQ turnaround 24–48h · inbound queries only
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Siemens alarm A31840: Encoder 1 DRIVE-CLiQ: error below the signaling threshold

SINAMICS S120 drive warning · SINAMICS S120

What it means

The DRIVE-CLiQ link to this encoder shows communication errors that individually stay below the shutdown threshold configured via p9916 - CRC errors, length/type/address mismatches, SYNC issues, sign-of-life gaps, buffer errors and timeouts. Treat it as a leading indicator: the same root causes produce hard transfer faults once degradation crosses the threshold.

Likely causes

  • marginal DRIVE-CLiQ cable or connector contacts
  • EMC coupling from parallel power routing
  • beginning failure of the encoder's DCL transceiver
  • excessively long/branched topology segment

Triage note: Check cabinet EMC layout and DRIVE-CLiQ wiring before it escalates to F31820/F31835-class faults.

Replacement parts

We supply the following units for this alarm — tested, warranty-backed:

Need the part urgently?

Send us alarm A31840 with your machine details — typical RFQ turnaround is 24–48h.

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